Undertakers' or funeral directors' task is to make arrangements for funeral ceremonies and other associated needs and responsibilities. To be successful in this profession the person performing these duties should possess certain essential and unique skills and qualities.
As his services may be needed at any time of the day, an undertaker should be ready to work at odd hours also. This is primarily an outdoors job, which will need him to be away from office for most of the time.
An undertaker must be an excellent communicator and a patient listener. With customers hailing from so many religions, cultures and communities he must be able to interact with and handle each one of them efficiently. Understanding and sympathy will be of great importance in the course of his job. As an undertaker, he is also required to counsel the family members in time of grief, and he should not allow pain or sorrow to cloud his mental faculties.
Undertakers should be dignified by nature and practise seriousness, but must not look sad or morose, as this may intensify the grief of the family members of the deceased.
Undertakers should have vast knowledge and deep respect for the religious sentiments and beliefs of various cultures and ethnic groups. They should be aware of various customs and practices followed by various sects during the funeral service.
An undertaker should have good managerial and organizational skills. A number of services will need to be organized by the undertaker and this will require good communication and management ability from the undertaker.
An undertaker should be smart in legal matters and must know the legal formalities to be followed, or the necessary approvals needed from the government authorities before organizing funeral ceremonies. He will need to be fully aware of procedures to be followed for the purpose of collecting death certificates or insurance payments.
Finally, he must necessarily be able to and be qualified to drive vehicles like hearses and limousines during the funeral ceremony.
As his services may be needed at any time of the day, an undertaker should be ready to work at odd hours also. This is primarily an outdoors job, which will need him to be away from office for most of the time.
An undertaker must be an excellent communicator and a patient listener. With customers hailing from so many religions, cultures and communities he must be able to interact with and handle each one of them efficiently. Understanding and sympathy will be of great importance in the course of his job. As an undertaker, he is also required to counsel the family members in time of grief, and he should not allow pain or sorrow to cloud his mental faculties.
Undertakers should be dignified by nature and practise seriousness, but must not look sad or morose, as this may intensify the grief of the family members of the deceased.
Undertakers should have vast knowledge and deep respect for the religious sentiments and beliefs of various cultures and ethnic groups. They should be aware of various customs and practices followed by various sects during the funeral service.
An undertaker should have good managerial and organizational skills. A number of services will need to be organized by the undertaker and this will require good communication and management ability from the undertaker.
An undertaker should be smart in legal matters and must know the legal formalities to be followed, or the necessary approvals needed from the government authorities before organizing funeral ceremonies. He will need to be fully aware of procedures to be followed for the purpose of collecting death certificates or insurance payments.
Finally, he must necessarily be able to and be qualified to drive vehicles like hearses and limousines during the funeral ceremony.
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